FAQs

I can't log into my account

To login to your Credzy account go to https://app.credzy.com/login or go to the Credzy.com homepage and click the login tab.

Once you are on the login page, enter your username and password. After logging in, you will be navigated to your Credzy dashboard.

You can reset your password from the login page by clicking forgot password.

If you continue to have troubles, please contact customer service at 1-800-206-1496

How do I cancel

At this time all cancellations are processed over the phone by our Credzy customer service team. Please contact us directly at 800-206-1496 during business hours.

I want to discuss my account

If you have any questions or concerns about your account the best place to find answers is with our Credzy customer service team. Please contact them at 800-206-1496.

Hours of operation

Monday-Friday 8am-5pm MST

How to edit payment

All requests for payments or changes to accounts are processed through our team at Credzy. Please contact us directly at 800-206-1496

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